TrueValueWeb is proud to offer our website and e-mail hosting services that are top-notch compared to many of the other hosting providers in the business. You may have seen or experienced it yourself first hand; web and e-mail hosting providers that offer outrageously low prices with unheard of space and bandwidth limits. If you've ever signed up with one of these hosting providers, you've probably had to deal with many problems that plague these cheap hosting providers. For one, they overcrowd and overload their servers. By "overselling", they're able to cram more accounts than theoretically possible on one server. While this does allow them to lower their prices, it has negative effects on the user's account, website, and e-mail because the server's processor and memory resources can easily become overloaded. This ultimately causes the website and e-mail accounts on those servers to go offline. While this might not be a problem for many personal websites, it is indeed a problem for businesses who rely on their website and e-mail to be working. Even one lost e-mail or potential website client does not make it worth the money for most businesses.

Another problem with those cheap hosting companies is their support department. Their technicians are always understaffed, under-qualified, and response times can vary from a few hours to a few days! When you have a problem and your business's online operations are at a standstill, you can't afford to wait hours or days! By not having adequate technicians, these web hosts can not reliably fight off hackers who create cheap hosting accounts to allow them to send out spam and viruses. This is a very big problem, because if your website and email is hosted on the same server as one of those hackers, you run the risk of any emails you send being blacklisted and never reaching their intended recipients! Finally, many of these cheap web hosting companies are located overseas. This further compounds the speed and reliability issue when internet traffic must be routed through many different points or hubs. If one of those points or hubs are down or are having an issue, your site will respond very slowly and sometimes not at all!

This is where TrueValueWeb steps in. Our servers have a proven 99.99% up-time GUARANTEE and are managed by fully certified and trained technicians around the clock, 24x7. The servers are located in a data center in Michigan, USA off of a fast central United States internet backbone. No longer will you have to worry about your internet traffic being delayed or disrupted while it travels across various continents. The servers are running on the latest state of the art hardware and are continuously monitored and backed up. The servers are NEVER oversold or overcrowded. Even if all the accounts that shared the same server as you were running at their peak, the server would still be able to handle it.

We also pride ourselves when it comes to support. If you ever have a problem, help is just a phone call away. No longer do you need to dial a number, go though a phone menu, leave a message and await a call back, send an e-mail, fill out a help desk ticket, or any other complex methods of contact. No matter the time of day or night, we respond immediately to all our clients. Most of the time we can have your issue resolved within less than 5 minutes. Our technicians in the data center are continuously on alert and will respond immediately when we call. They are also continuously monitoring and maintaining your server. They watch for abnormal resource spikes from accounts that might be owned by hackers and shut down their operations before the server's IP address is blacklisted by other e-mail providers. This is one of the worst things that can happen to you. If you share a server with a hacker and that server's IP address is blacklisted, many of the e-mails that you send to clients will be "black-holed" and never received without you knowing. The data center technicians make sure this doesn't happen to you! By having a team of professionals just a phone call away (or e-mail / ticket system if your prefer), you can rest assured that your needs will be taken care of just in case a problem arises.