|Total Care: Proactive Monitoring, Preventative Maintenance, & Remote Access|
Never worry again about computer monitoring or maintenance. If downtime and computer problems are unacceptable in your home or business, the TOTAL Care subscription is for you. Let the professionals do what they do best; and if you ever have a question, we'll be there to help at discounted rates.
True Value Web's Total Care subscription consists of three components: Proactive Monitoring, Preventative Maintenance, and Discounted Remote Support. The subscription is built around the fact that most computer users do not have nor desire to have the skills or time necessary to preform the proper maintenance and monitoring that each and every computer system should have. With this subscription, you'll never have to worry about if you're doing the right things and taking proper care of your computer. Those tasks will be left in the hands of our certified and trained technicians. And when you do have a question or need help with something, we'll provide you with discounted pricing and no minimums on all remote support sessions. We invite you to continue reading to discover more about this valuable subscription service.
One of the most valuable components of the Total Care subscription is Proactive Monitoring. Our software will continually monitor your computer 24x7 to ensure your computer is running as it should be. No more surprise breakdowns or failures! In the event that a problem is detected, one of our trained and certified technicians will call and/or e-mail you about the problem so that it may be resolved before it turns into a bigger issue and causes more problems, damage to your computer, productivity loss, headaches, and additional cost. Here is a list of some of the items that are monitored for and reported to you by our trained and certified technicians:
The second valuable component of the Total Care subscription is the Preventative Maintenance service. Many times computer users are not trained nor experienced enough in how to keep their computer operating at its full potential. There are numerous things that can harm a computer performance. Temporary files from software, system and software updates, installations, uninstallations, browsing the internet, DLL or other caches, and more will continue to pile up and eat up hard disk space until they are taken care of. Fragmented hard disk drives will cause the hard drive to work harder to read and write data; which results in a slower system and premature hard disk drive failure. Lingering or undetected infected files could wreak havoc on your PC if they are not disinfected or removed. The Preventative Maintenance component of our Total Care subscription will ensure your computer continues to run at its full potential each and every day. Here is a list of some of the items that are periodically done to your computer in the background, (usually while you're sleeping if you leave your computer turned on at night) by our trained and certified technicians:
Discounted Remote Support Rates & Personal Remote Access
Do you like getting your questions and problems resolved FAST? Wouldn't it be nice to be able to just pickup the phone or shoot an e-mail and have all of your IT and computer related questions answered immediately? What if you're in the middle of something and just can't figure out how to make the program do it the way YOU want it? What if you could snap your fingers and watch the mouse move all by itself and fix the problem? You don't have to be Samantha from Bewitched nor do you need any special superhuman powers! All you need is a subscription to True Value Web's Total Care service. It could be as simple as wanting to know how to double space that long letter you just typed up to something as complex as installing programs, configuring settings, or manipulating data. As long as your computer has an internet connection you can make a call to one of our certified English-speaking technical support representatives based out of Virginia and North Carolina who will login to your computer remotely and either show you how to do whatever it is you want to do or take care of the problem right before your eyes. Not only will the problem be resolved within a couple of minutes but you won't need to worry about dragging your computer to and from a computer repair shop, scheduling an appointment or waiting in a queue. The best part is there are no minimums when you are on our Remote Support and Proactive Monitoring subscription. You get the discounted remote support rate of $1.00 per minute with no minimum charge (as compared to the $2.00 per minute, $45 minimum for non-subscription holders). If it takes the technician 3 minutes to show you how to do something or fix your problem, you pay only $3.00!
Finally, the last benefit of the TOTAL Care subscription is personal remote access to your PC. A great benefit for people who travel a lot or have multiple office locations. As long as you have a computer with an internet connection, you will be able to access your home or office PC as if you were sitting right in front of it! Need to access your e-mail, a file, or program that's only installed on your computer? You don't need to drive all the way back to the office or home to do that now! Just jump on your laptop, a friend's computer, or a public computer and login remotely to your computer. You can then access all your files, programs, e-mails, documents, ...EVERYTHNG just as if you were sitting in your chair physically in front of the computer. You can even transfer files, print remotely to a printer at your remote location, and much more! Everything is secured and encrypted using military grade encryption so you don't have to worry about hackers intercepting your personal and confidential work; and as always, there are no extra fees or limitations.
Ready to get started? Click Here and follow the prompts to install True Value Web's Remote Support and Proactive Monitoring subscription.